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Employee Benefits

APS offers a comprehensive benefits package to employees and their families.

Benefits Quick Links

Important Pharmacy Network Change 

Due to contractual changes between Kroger Pharmacies and Express Scripts, prescriptions under your APS plan are no longer covered at Kroger Pharmacies, which includes Smith's Food & Drug. Effective January 1, 2023, if you continue to fill prescriptions or receive immunizations at Smiths's pharmacy, you will likely pay a higher cost than at Express Scripts' in-network pharmacy. 

Employee Benefits COVID-19 Updates

Covid-19 Related Leave Guidance, effective 07/01/2023  

This a reminder that no paid COVID leave is available. All employees will utilize their own accrued, available leave for COVID-related absences (sick, personal, annual, unpaid), just like other illness-related absences. Please see COVID-related recommendations and guidance.

Information specific to COVID-19

For all benefit-eligible APS employees, effective 10/01/2023 – Due to the recent end of the Public Health Emergency at both the State and Federal levels, this is notice that all COVID-related medical and/or pharmacy services, testing, and treatment will be handled as any other illness under the APS medical and pharmacy plans as of 10/01/2023. This means that all COVID-related services, testing, and treatment, as of 10/01/2023, will be subject to the applicable member cost-share, ie, copay, deductible, and coinsurance. Over-the-counter (OTC) COVID tests will no longer be covered. The exception is COVID vaccinations, which are covered by the APS medical/pharmacy plans at 100% as preventive care, similar to other routine vaccinations like the flu shot. Please contact your medical plan (BCBSNM, Cigna or Presbyterian) or pharmacy plan (Express Scripts) with questions about your APS medical and/or pharmacy plan coverage.

For employees on leave, participants on COBRA, and those with retiree life insurance

Please make all payments by mail. Our mailing address is:

Albuquerque Public Schools
Attention: Employee Benefits Department
PO Box 25704
Albuquerque NM, 87125-0704

For employees planning to retire this year

  • As of Dec. 21, 2021: This process is being updated. The new process will be posted soon.
  • Based on New Mexico Educational Retirement Board guidelines, employees who plan to work through the balance of the 2021-2022 school year are considered July 1 retirees.

Benefits Information

Important True Health Updates

True Health New Mexico (THNM) is no longer an APS medical plan option.
However, through the end of 2023, THNM will continue to take member calls,
address appeals and grievances, and process and pay claims from 2022 dates of
services that were incurred by APS employees and their enrolled family

The True Health Customer Service phone number (844) 508-4677 will remain
active through December 31, 2023.  Employees with questions about their 2022
coverage or claims incurred in 2022 should call True Health for assistance.

2023 Medical Plan Contact Information

Many questions about your benefits can be answered by the carriers:

2023 Other Benefit Plan Contact Information

Transparency in Coverage Rule: Machine-Readable Files

The links below lead to machine-readable files that are made available in response to the federal Transparency in Coverage Rule. These files include negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Some of the files are compressed using .gzip format, which may require a tool for opening.

Links to Machine-Readable Files

Contact Information

Main Phone: (505) 889-4859
Fax: (505) 889-4882

Mailing Address:
P.O. Box 25704 Albuquerque, NM 87125-0704

Physical Address:
6400 Uptown Blvd. NE Suite 115 East and 120 East Albuquerque, NM 87110 Map