Personal tools

Technology Service Desk

The Technology Service Desk answers questions about APS-supported computer software, hardware, wireless, networks, telephones and applications (Business Systems/Lawson, Student Information Systems/Synergy, and email).

Contact Information

Physical Address:
930-B Oak SE Albuquerque 87106 Map

Phone: (505) 830-8080

Full staff listing

Contact the Service Desk

Employee Self-Service Portal: use your employee ID (e.g. e123456) and APS email password to sign-in.

When contacting the Service Desk, please provide the following information:

  1. Your name, contact number, and email address
  2. If you are an employee –
  3. If you are a student – Your Student ID number
  4. A brief description of the issues that you are experiencing

For hardware issues, please provide –

  • The type of computer you're using – Chromebook, Mac, or PC
  • Hardware model number, APS property number, Device Tag, or S/N information – located on the bottom of your APS Device on a white sticker.

Helpful Chromebook Links

Helpful Password Management Links

  • Physical Address:
    930-B Oak SE Albuquerque 87106 Map
  • Main Phone: (505) 830-8080

Contact Us

Staff listed by employee, with email address and phone number.
Employee Contact Information
Technology Service Desk
Support Center
Yvonne Alcon
Service Desk Leader
Request changes to the Staff Directory. Provide as much detail as possible about each change, including the full name, title, email address, phone number, and extension.