Open/Switch Enrollment for APS Employees is October 1 through 16
Albuquerque Public Schools
APS User Password
Learn how to reset your APS User Password and other information about password requirements.
- Self-Service Password Management
- For Students: Student Password Reset
- For Staff: Student Passwords on the Intranet
Changing Your Password
New employees must change their password before logging into APS systems. If you have not received your login information from Human Resources yet, please call the Technology Service Desk at (505) 830-8080.
- Go to Self-Service Password Management
- Click on "Change Password"
- Enter your current username and password (e.g. e123456, MyPa$$word123)
- Enter your new password in the Password and Confirm fields
- Click Submit
Password Reset FAQs
Help! My Account is Locked!
- You can go to Self-Service Password Management to unlock your account.
- Or, you can call the Technology Service Desk at (505) 830-8080 to unlock your account.
I locked myself out of APS. Can I reset my password?
- Yes. If a computer is available, you can go to Self-Service Password Management.
- Click the “Change Your Password?” link. Follow prompts and change your password.
- You can also call Technology Service Desk at (505) 830-8080.
I forgot my password. What do I do now?
- Click the “Change Your Password?” link at Self-Service Password Management.
- Enter your APS Employee or Student ID, if you set up a profile already answer the questions.
- Click Verify to continue. If you did not setup your profile, follow the prompts.
Who else should have my password?
Keep your password secure by memorizing it and being the only one who knows it. No one else should ever be given access to your password.
Do I have to call Technology Service Desk to change my password?
No, you can go to Self-Service Password Management at any time and change your password. You can also set up your profile there to better secure your digital identity.
Employees can also place a service ticket at our self-service website.
Self-Service Password Management Profile FAQs
Should I set up my profile on Self-Service Password Management?
Yes, we recommend setting up you profile to better secure your digital identity.
What are security questions in the profile used for?
- In case you forget your APS password or lock yourself out of the system, go to Self-Service Password Management.
- Click “Unlock Account,” enter your APS employee ID, enter your answers to the established security questions to verify your identity.
- Your account will be unlocked. Only you know which questions you selected and the answers you entered.
I forgot the answers to my security questions.
The Technology Service Desk can help you reset your password and reset your profile security questions.
