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Employee Assistance Programs

The Employee Assistance Program (EAP) provides support and resources for employees facing challenges that adversely affect job performance.

The APS Employee Assistance Program (EAP) is a free confidential short-term program that helps employees work through various life challenges that may adversely affect job performance. Employees do not have to be enrolled in APS's medical plan to obtain services.

Please feel free to call the EAP office at (505) 884-9738.

New Mexico Crisis and Access Line

If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer to Peer Warmline.

Visit NMCrisisLine.com

Crisis and Access Line

  • Talk to a licensed counselor:
    1 (855) NMCRISIS or
    1 (855) 662-7474
  • Hours: Toll-Free and Staffed 24 hours a day, 7 days per week

Peer to Peer Warmline

  • Call or text a certified Peer Support Specialist:
    1 (855) 4NM-7100 or
    1 (855) 466-7100
  • Hours:
    Call 3:30 to 11:30 p.m.; or Text 6 to 11 p.m.

Presbyterian Health Plan Members

Customer service at (505) 923-5600 will immediately connect members to a behavioral health specialist 24/7.  There is also a specific “Behavioral Health” number on the back of all ID cards.

Blue Cross Blue Shield of NM Members

BCBSNM Behavioral Health Unit

1 (888) 898-0700

  • 24 hours a day, 7 days a week

BCBSNM Customer Service

1 (877) 994-BLUE,
1 (877) 994-2583

  • Monday-Friday, 6 a.m. to 8 p.m. (MT)
  • Weekends and  holidays, 8 a.m. to 5 p.m. (MT)
  • Closed Thanksgiving and Christmas

Rethinking Drinking: Alcohol and Your Health

Check your drinking pattern, see signs of a problem, and get tools to make a change.

Rethinking Drinking

Contact Information

Main Phone: (505) 880-3718

Mailing Address:
P.O. Box 25704 Albuquerque, NM 87125-0704

Physical Address:
6400 Uptown Blvd. NE Suite 480 West Albuquerque, NM 87110 Map

Staff Directory

Staff listed by employee, with email address and phone number.
Employee Contact Information
TBD
Administrative Assistant
Teresa Trujillo-Fairbanks, BA, NBCT
Section 504 Coordinator, Long Term Medical Absence

Threat Assessment

Staff listed by employee, with email address and phone number.
Employee Contact Information
Stephanie Browne
Director of Threat Assessment
Shantail Miller
Director of Student Threat Assessment
Bruce Nieto
Threat Assessment Case Manager
TBD
Threat Assessment Case Manager

Counselors

Staff listed by employee, with email address and phone number.
Employee Contact Information
Judy Venczel, LPCC
EAP Counselor and Certified Mediator
Melissa Fagan
EAP Counselor