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Frequently Asked Questions

This is an informative document of frequently asked questions about the APS Benefits open/switch enrollment.

When is Open Enrollment?

Open/Switch Enrollment is Thursday, October 1, through Friday, October 16, 2026. Benefit elections made during this time take effect January 1, 2027.

Why are Healthcare Costs Rising & What Does it Mean to Be Self-Insured?

For 2027, medical, dental, and vision premium rates will increase by 20.5%. We realize this is difficult for employees and families. As a reminder, during the 2026 NM Legislative Session, HB 47 was passed and signed by the Governor. Effective July 1, 2026, the cost share for voluntary medical, dental, and vision plan premiums is 80% APS and 20% enrolled employees. This means APS pays 80% of the premium and employees pay 20%, regardless of each benefits-eligible employee's annual salary.

If you have questions or want to understand why our costs are rising, please read this informative presentation on APS Benefits as a self-insured organization, what that means, and the 'why' behind rising healthcare coverage costs.  

Open Enrollment and Benefits

 

What is Open/Switch Enrollment?

Open/Switch Enrollment is the period of time each Fall during which eligible employees may elect, for themselves and eligible dependents, to:

  • Enroll or disenroll in one of the medical, dental, and/or vision plans offered by APS. A two-year lock-in rule applies to dental and vision coverage.
  • Enroll or re-enroll in one or both of the Flexible Spending Account plans: Healthcare Flexible Spending and Dependent Care Flexible Spending. You must re-enroll for this benefit every year.
  • Add or drop eligible dependents on the medical, dental, or vision coverage. A two-year lock-in rule applies to dental and vision coverage.
  • Change medical and/or dental plan options. A two-year lock-in rule applies to dental coverage.
  • If you wish to enroll your child or children in Dependent Life Insurance, you must do so during Open/Switch Enrollment.
  • Please note that no other life insurance or long-term disability insurance enrollments will be accepted during Open/Switch Enrollment. If you are not currently enrolled in Additional Life Insurance or Long-Term Disability Insurance, you may apply for these benefits (subject to Evidence of Insurability) at any time during the year except between September 20 and October 31. 
  • If you currently have Additional Life Insurance and want to apply for more coverage or apply for spouse life insurance, you may do so at any time during the year (subject to Evidence of Insurability) except between September 20 and October 31.

How do I enroll or make changes?

Enroll online using the Winocular Workspace system, the same system you used to enroll in Benefits and renew your contract each year.  Benefit-eligible employees will receive "Welcome to Open/Switch Enrollment" emails between October 1-3, from HRnoreply@aps.edu, with information and links to Winocular.

The Benefits Department will not accept paper enrollment or change forms. APS Benefits Specialists will be available at the Employee Wellness Fair to answer questions and help employees through the online enrollment process.

If you will be adding an eligible dependent to your medical plan, dental plan, vision plan, or adding child life insurance during Open/Switch Enrollment, you will need to submit supporting documentation (marriage certificate to add a spouse, birth certificate(s) to add a child or children, completed Domestic Partner Affidavit and required documents to add a qualified domestic partner).

What if I don't have a computer to enroll or I need help enrolling?

If you need help enrolling or making a change to your benefits, the Benefits Department will host the Employee Wellness Fair on Wednesday, Oct. 7 and Thursday, Oct. 8, from 2:30 p.m. to 6:00 p.m. Laptop stations and enrollment assistance from our Benefits Specialists will be available. To allow for plenty of parking, we will hold this event at the Berna Facio Professional Development Center (southwest corner of Louisiana and Comanche NE).

If you wish to add an eligible dependent to your medical plan, dental plan, vision plan, or add child life insurance during Open/Switch Enrollment, bring supporting documentation with you for enrollment assistance (marriage certificate to add a spouse, birth certificate(s) to add a child or children, completed Domestic Partner Affidavit and required documents to add a qualified domestic partner).

How do I know what benefits I'm currently enrolled in?

Review your 2026 Benefits Statement, which will be sent to your APS email between October 1-3. Please keep in mind that not everyone will receive the email on the same day. Emails are sent in batches because of the size of our employee base.  If you have not received the "Welcome to Open Enrollment" email by October 5, please email us at employee.benefits@aps.edu.

Are there changes to the benefits for 2027?

Yes. There is a 20.5% increase in the medical, dental, and vision plan premiums for the 2027 calendar year.  The medical, pharmacy, dental, and vision plans will not change for 2027. APS employees may choose between Blue Cross Blue Shield of New Mexico (BCBS) EPO and Presbyterian Health Plan (PHP) EPO for medical insurance. There is no out-of-network coverage with BCBS or PHP medical plans. Please review the medical plan comparison page for additional information. 

If you wish to participate in one or both of the Flexible Spending Accounts (FSA), you will need to complete the online enrollment using the ASIFlex secure enrollment portal between October 1-16. Your 2026 FSA election (for all or part of the 2026 calendar year) will not continue into 2027. If you want to participate in the FSA for 2027, you must enroll or re-enroll during Open Enrollment, even if you just enrolled as a newly hired employee.  For 2027, the maximum contribution limit for the Health Care Flexible Spending account will increase to $3,400. There are no changes to the dependent care contribution limit ($5,000). 

Can I waive medical plan coverage and other APS benefits?

Yes, if you have not actively enrolled in benefits in the past, then you will not be covered. If you have waived coverage in the past, that election will continue for 2027. 

Or, if you choose to drop your current coverage starting January 1, 2027, you must complete the Open/Switch Enrollment process to specify AND submit any changes to Employee Benefits, including to 'waive coverage', on the Enrollment Change Form. 

What if I decide to make a change after I've submitted my enrollment?

Please consider your options carefully before submitting your enrollment in Winocular Workspace. Once the Open/Switch Enrollment period ends, you will not be able to change your benefits until open enrollment in 2027 for the year 2028, unless you have a qualifying mid-year change event.

If you submit your open enrollment form and change your mind before October 16, 2026, email your Benefits Specialist. 

I was hired in the last few months and just signed up for benefits as a new hire. Do I have to enroll again for 2027?

There are premium increases to the 2027 medical, dental, and vision plans. We highly recommend that all benefit-eligible employees attend the APS Employee Wellness Fair to learn more about their 2027 benefits. If you do not wish to change your medical or other plan options or participate in the Flexible Spending Accounts, you do not need to enroll again.

You will be automatically re-enrolled with your current insurance plan for 2027, except for flexible spending. If you want to participate in the health care or dependent care Flexible Spending Account plans for the calendar year 2027, you must enroll or re-enroll during Open/Switch Enrollment. 

I have reviewed the medical plan options for 2027. I understand that there are premium increases. I have decided not to make any changes. Do I need to take any other action?

Even if you are not making changes, we strongly encourage everyone to review, complete, and submit their 2026 Benefits Statement. However, if you choose not to do this, your current benefit enrollments will continue for 2027, except for the ASIFlex flexible spending account.  

The medical, dental, and vision plan premium increase will apply regardless of whether you make a change to your enrollments. 

If you wish to participate in one or both of the Flexible Spending Accounts (FSA) in 2027, you will need to complete that online enrollment using the ASIFlex secure enrollment portal between October 1-16.

 

Medical Plan Options

Due to the heavy volume of work this time of year, the Benefits Department would appreciate questions about Additional Life Insurance, Long-Term Disability Insurance, and voluntary retirement savings plans being held until after October 31. If you wish to learn more about these benefits, The Standard, Hartford, PERA-SmartSave, and TCG Administrators will be at the Employee Wellness Fair.  

What are the medical plan options for 2027?

Employees have two medical insurance options for 2027. Each medical plan includes prescription drug coverage through Express Scripts. 

Both medical insurance options offer an EPO plan that includes some out-of-state, in-network access. APS employees can choose between Blue Cross Blue Shield of New Mexico (BCBS) and Presbyterian Health Plan (PHP). BCBS offers in-state and out-of-state, in-network options. The PHP EPO plan offers the Aetna network as an extension plan, only for out-of-state enrolled dependents ages 17-26. The Aetna network is not available to PHP members living in New Mexico.  *Neither plan includes out-of-network options. 

More specific information, including a chart comparing benefits between the plans, is available in the 2027 Medical Plan Cost Comparison Grid. 

Prescription drug coverage is included with each of the medical plan options. There are no copay or out-of-pocket maximum changes to the prescription drug plan for 2027. Please refer to the 2027 Medical Plan Cost Comparison Grid.

 

How will I know which medical plan option is right for me?

The medical plan best for you and your family is a very personal decision. Your choice may be based on how much health care you and your family members expect to need, family circumstances and finances, whether you have a current doctor or specialist you would like to continue seeing, whether you have a preferred hospital, and other factors. To help employees make this decision, we strongly suggest attending the Wellness Fair.  You'll have one-on-one access to representatives from Blue Cross Blue Shield, Presbyterian Health Plan, Delta Dental, and Davis Vision. Express Scripts (pharmacy benefit) and ASI-Flex, your flexible spending account vendor, as well as The Standard Life Insurance and Hartford Long-term Disability Insurance, will be at the wellness fair to answer questions.

What other elections do I need to make during Open/Switch Enrollment?

If you wish to participate in the Health Care Flexible Spending Account (HCFSA) or Dependent Care Flexible Spending Account (DCFSA) in 2027, you must enroll during open enrollment.  Your current FSA election will not roll over to 2027. (Even if you just enrolled in the FSA as a new employee.) The Health Care Flexible Spending contribution limit will increase to $3,400 in 2027. 

The Employer Code for FSA Online Enrollment is “APS”

You will have in-person access to all APS Benefits vendors at the Employee Wellness Fair on Oct. 7 and 8. Pre-recorded information presentations from the APS medical and non-medical benefits providers are also available. You can view the presentations on the APS Employee Wellness YouTube channel.

What benefits can I enroll in at any time during the year except Open/Switch Enrollment?

You may apply for Additional Life Insurance and Long-Term Disability Insurance anytime during the year, except during Open/Switch Enrollment.

APS does not allow employees to submit applications for Additional Life Insurance and Long-Term Disability Insurance between September 20 and October 31. The only exception is if you wish to enroll your child or children for Dependent Life Insurance, which CAN ONLY be done during Open/Switch Enrollment. 

If you are not currently enrolled in Additional Life Insurance or Long-Term Disability Insurance, you may apply for these benefits (subject to Evidence of Insurability) at any time during the year, other than between September 20 and October 31.

If you currently have Additional Life Insurance and want to apply for more coverage or apply for spouse life insurance, you may do so at any time during the year (subject to Evidence of Insurability) other than between September 20 and October 31.

Because of the heavy volume of work this time of year, the Benefits Department requests that you hold questions about Additional Life Insurance, Long-Term Disability Insurance, and voluntary retirement savings plans until after October 31. You may enroll in the voluntary retirement savings plans and increase or decrease your 403(b) or 457(b) contributions at any other time during the year. Thank you!

When do the benefits I choose during Open/Switch Enrollment begin?

Benefits you elect during Open/Switch Enrollment in October will begin January 1, 2027.

How did the salary-based premiums change?

 During the 2026 NM Legislative Session, HB 47 was passed and signed by the Governor. Effective July 1, 2026, the cost share for voluntary medical, dental, and vision plan premiums is 80% APS and 20% enrolled employees. This means APS pays 80% of the premium and employees pay 20%, regardless of each benefits-eligible employee's annual salary.