Technology Service Desk

The Technology Service Desk answers questions about APS-supported computer software, hardware, wireless, networks, telephones and applications (Business Systems/Lawson, Student Information Systems/Synergy, and email).

Contact Information

Physical Address:
930-B Oak SE Albuquerque 87106 Map

Phone: (505) 830-8080

Full staff listing

Contact the Service Desk

Employee Self-Service Portal: use your employee ID (e.g. e123456) and APS email password to sign-in.

When contacting the Service Desk, please provide the following information:

Your name, contact number, and email address
If you are an employee –
- Your employee ID number (e.g. e123456)
- Your department/school location number
If you are a student – Your Student ID number
A brief description of the issues that you are experiencing

For hardware issues, please provide –

The type of computer you're using – Chromebook, Mac, or PC
Hardware model number, APS property number, Device Tag, or S/N information – located on the bottom of your APS Device on a white sticker.

Helpful Chromebook Links

Helpful Password Management Links

Physical Address:
930-B Oak SE Albuquerque 87106 Map
Main Phone: (505) 830-8080

Contact Us

Staff listed by employee, with email address and phone number.
Employee	Contact Information
Technology Service Desk Support Center	servicedesk@aps.edu (505) 830-8080
Yvonne Alcon Service Desk Leader	yvonne.alcon@aps.edu (505) 830-8080

Request changes to the Staff Directory. Provide as much detail as possible about each change, including the full name, title, email address, phone number, and extension.