Technology Service Desk
The Technology Service Desk answers questions about APS-supported computer software, hardware, wireless, networks, telephones and applications (Business Systems/Lawson, Student Information Systems/Synergy, and email).
Contact the Service Desk
- Request Help from the Service Desk
- Call us at (505) 830-8080
- Login into the Employee Self-service Portal
Employee Self-Service Portal: use your employee ID (e.g. e123456) and APS email password to sign-in.
When contacting the Service Desk, please provide the following information:
- Your name, contact number, and email address
- If you are an employee –
- Your employee ID number (e.g. e123456)
- Your department/school location number
- If you are a student – Your Student ID number
- A brief description of the issues that you are experiencing
For hardware issues, please provide –
- The type of computer you're using – Chromebook, Mac, or PC
- Hardware model number, APS property number, Device Tag, or S/N information – located on the bottom of your APS Device on a white sticker.
Helpful Chromebook Links
Helpful Password Management Links
Contact Information
Main Phone:
(505) 830-8080
Physical Address:
Staff Directory
| Employee | Contact Information |
|---|---|
|
Technology Service Desk
Support Center |
(505) 830-8080
|
|
Yvonne Alcon
Service Desk Leader |
(505) 830-8080
|