Employee Assistance Programs
The Employee Assistance Program (EAP) provides support and resources for employees facing challenges that adversely affect job performance.
The APS Employee Assistance Program (EAP) is a free confidential short-term program that helps employees work through various life challenges that may adversely affect job performance. Employees do not have to be enrolled in APS's medical plan to obtain services.
Please feel free to call the EAP office at (505) 884-9738.
New Mexico Crisis and Access Line
If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer to Peer Warmline.
Crisis and Access Line
- Talk to a licensed counselor:
1 (855) NMCRISIS or
1 (855) 662-7474 - Hours: Toll-Free and Staffed 24 hours a day, 7 days per week
Peer to Peer Warmline
- Call or text a certified Peer Support Specialist:
1 (855) 4NM-7100 or
1 (855) 466-7100 - Hours:
Call 3:30 to 11:30 p.m.; or Text 6 to 11 p.m.
Presbyterian Health Plan Members
Customer service at (505) 923-5600 will immediately connect members to a behavioral health specialist 24/7. There is also a specific “Behavioral Health” number on the back of all ID cards.
- Behavioral Health: (505) 923-5470 or 1 (800) 452-4347; or
- Read about Behavior Health
Blue Cross Blue Shield of NM Members
BCBSNM Behavioral Health Unit
1 (888) 898-0700
- 24 hours a day, 7 days a week
BCBSNM Customer Service
1 (877) 994-BLUE,
1 (877) 994-2583
- Monday-Friday, 6 a.m. to 8 p.m. (MT)
- Weekends and holidays, 8 a.m. to 5 p.m. (MT)
- Closed Thanksgiving and Christmas
Rethinking Drinking: Alcohol and Your Health
Check your drinking pattern, see signs of a problem, and get tools to make a change.
Contact Information
Main Phone:
(505) 880-3718
Mailing Address:
P.O. Box 25704
Albuquerque, NM 87125-0704
Physical Address:
Staff Directory
Employee | Contact Information |
---|---|
TBD
Administrative Assistant |
(505) 880-3718
|
Teresa Trujillo-Fairbanks, BA, NBCT
Section 504 Coordinator, Long Term Medical Absence |
(505) 855-9840
|
Threat Assessment
Employee | Contact Information |
---|---|
Stephanie Browne
Director of Threat Assessment |
(505) 880-3758
Cell:
(505)206-6695
|
Shantail Miller
Director of Student Threat Assessment |
(505) 855-9814
|
Bruce Nieto
Threat Assessment Case Manager |
(505) 855-6243
|
TBD
Threat Assessment Case Manager |
(505) 855-6243
|
Counselors
Employee | Contact Information |
---|---|
Judy Venczel, LPCC
EAP Counselor and Certified Mediator |
(505) 884-9738
|
Melissa Fagan
EAP Counselor |
(505) 880-3710 ext. 63710
|