No Cost For In-Network Mental/Behavioral Health Benefits
Effective January 1, 2022, there is no cost-sharing (which means no copays or deductibles) for in-network mental/behavioral health services for employees covered under APS Benefits.
Senate Bill 317, titled "No Behavioral Health Cost Sharing", was signed into law on April 8, 2021. The bill covers all cost-sharing for covered employees and dependents for:
- In-network professional services rendered by a mental/behavioral health provider (counseling/therapy visits), except when delivered in an emergency room or urgent care center (in which case, your ER/Urgent care co-pay will apply).
- Services are rendered by an in-network primary care provider for behavioral health services.
- Outpatient and inpatient facility services (including substance abuse).
- Prescription drugs are covered under the APS plan formulary or authorized by the plan for mental/behavioral health diagnosis.
Read the State of New Mexico Bulletin (PDF) from the New Mexico Office of Insurance for completed details and to fully understand your benefits under this new law.
The APS EAP program offers free, confidential short-term professional counseling for employees and immediate family members. Call (505) 880-3718 to schedule an in-person or virtual WeCounsel appointment.
Mindfulness and meditation aren't about the "Ohm". The Life on Mindfulness program can help you manage stress, anxiety, and depression, and feel a greater sense of overall well-being. This is a free resource for all employees.
Presbyterian Health Plan members and covered dependents can find Presbyterian wellness tools and resources including digital ID cards on the myPRES patient portal.
Cigna members have access to a wide range of healthcare resources. Members, and covered dependents, can visit the Member Portal for provider finder, cost estimate, and symptom checker tools as well as digital ID cards.
Mental Health Community Resources
These organizations have immediate mental health/crisis hotlines and counseling services for APS employees and family members to access.
New Mexico Crisis Line
If you or a loved one is experiencing any kind of emotional crisis, mental health, or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer to Peer Warmline.
- Crisis And Access Line: 1-855-NMCRISIS (1-855-662-7474)
- Peer-to-Peer Warm Line: 1-855-4NM-7100 (1-855-466-7100). Call 3:30 to 11:30 p.m. or text 6 to 11 p.m.
FindHelp.org - Online Social Services Search Tool
Search and connect to a wide range of support services including medical/healthcare, food pantries, access to financial assistance, housing, transportation, and other free or reduced-cost help starts at findhelp.org. Input your zip code and/or areas for services needed. An extensive list with categories and filter criteria for services is provided.
Rehab.com - Online Substance Use Provider Tool
Rehab.com connects people struggling with substance use disorders with providers as well as in-patient/out-patient facilities. They have a National Provider Network that consists of 5,000+ providers. Click here for the New Mexico Rehab.com page.
Click here for alcohol and drug rehab centers in Albuquerque from the Rehabs.org network.
NAMI of Albuquerque
NAMI of Albuquerque is an organization of families, friends and individuals whose lives have been affected by mental illness. They advocate for better lives for those individuals who have mental illnesses.
To learn more go to https://namialbuquerque.org/ Or in a crisis, text “NAMI” to 741741 for 24/7, confidential, free crisis counseling.
AGORA Crisis Center
Agora's services include:
- Online Emotional Support (chat)
- Information and referrals
- Volunteer opportunities
- Community education and training
Agora is affiliated with the University of New Mexico. They are accredited by the International Council for Helplines (ICH) and are members of the National Suicide Prevention Lifeline network (988). Call (505) 277-3013 for more information.
988 Suicide and Crisis Lifeline
The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. They are committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.
The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. Call or text 988.
The Grief Center of New Mexico
Support groups for grieving children - Runs September - May. The Grief Center of New Mexico- 505-323-0478. Grief support groups for children ages 3+ and adults who have experienced a death. Support groups run from September - May. More information at www.griefnm.org
Specific support groups for grieving adults run from September - May www.griefnm.org
Specific Support for Grief & Loss
GENERAL LOSS GRIEF GROUPS FOR ADULTS
- Tender Hearts Online Grief Support Community @ Grief.com - (serves all adults grieving a death) - Weekly online support groups, minimal cost, highly recommended specific-loss groups
- Golden Willow Retreat (Serves all adults grieving a death)- Online Zoom Groups (year-round)
- JCC Grief Group (Serves all adults) - Friday, in person 12-1 pm 505-348-4451 - 5520 Wyoming Blvd NE
- Grief.com - (serves all adults grieving a death) - Online support groups, information
- The Dinner Party (Ages 20-45) - The Dinner Party is building a worldwide community of 20 and 40-somethings who have each experienced the death of a parent, partner, child, sibling, family member, or close friend.
GRIEF GROUPS FOR PARENTS WHO HAVE LOST CHILDREN
Compassionate Friends - This support group meets the 3rd Thursday of each month at Immanuel Presbyterian Church (114 Carlisle Blvd. SE) Chapter meetings are open to all families that have experienced the death of a child, grandchild, or sibling at any age from any cause. Contact Roberta Swanhart (505) 908-1736 or Email: albqcompfrnds@gmail.com
Peer Support Group for Parents Who Have Lost Children with Special Healthcare Needs and Disabilities
- Lead by Lori Steward - (505) 463-5674 or Email: loristeward92@gmail.com
SUPPORT FOR ADULTS WHO’VE EXPERIENCED A DEATH BY HOMICIDE
Grief Services Program/Office of Medical Investigator - 505- 925-0567 or 800-432-5239 - https://hsc.unm.edu/omi/services/
Resource Center for Victims of Violent Death - 505-243-2222 - https://bridgesforvictimsofviolentdeath.org/
SUPPORT FOR ADULTS WHO’VE EXPERIENCED A DEATH BY SUICIDE
- Survivors of Suicide - 505-900-9942 - Groups online and in-person year-round.
- Healing Conversations - After a suicide, in addition to the monthly SOS meetings, you may request a trained peer to speak with you by phone or in person. Email: healingsopnm@gmail.com Text: 505-738-3436
- Alliance for Hope - Online forum and resources
CHRISTIAN-BASED GRIEF SUPPORT GROUPS