Numbers You Need to Know

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Student, Family and Employee Service Center, Albuquerque Public Schools

Do you have a question or concern? We are here to assist! 

• Student, Family and Employee Service Center Website
• Physical Address: 6400 Uptown Blvd, NE, Suite 100W, Albuquerque, NM
• Email: servicecenter@aps.edu
• Phone: (505) 855-9040 or (505) 855-9050

National Human Trafficking Hotline

• Toll-free Phone: 1-888-373-7888
• Text: “BEFREE” (233733)
• Toll free/Confidential – Assistance, safety, planning, emotional support and connections to local resources to victims in crisis

Children Youth and Families Department (CYFD)

• Reporting Child Abuse, Neglect or Educational Neglect
• Ethical Misconduct Reporting Requirements and Ethical Misconduct/Work History Check

State Of New Mexico Anti-Racism, Anti-Oppression Hotlines

The portal was established as a requirement of the Black Education Act, passed in the 2021 New Mexico General Session of the Legislature. It is for students, families and community members to report school-based incidents of racism, injustice or discrimination against anyone.

For more information or to report an incident:

• Call (833) 485-1335
• Email: ARAO.Hotline@state.nm.us
• Fill out the online form

Stop Sexual Assault in Schools

Educating students, families, and schools about the right to an equal education free from sexual harassment

• Stop Sexual Assault in Schools Website

Non-Discrimination, Title VI, VII and Title IX

Non-Discrimination, Title VI, VII and Title IX complaints by students/parents/legal guardians/employees filing an internal complaint can be filed with:

• Office of Equal Opportunity Services
• Title IX Director
• Physical Location: APS, 6400 Uptown Blvd, NE, Suite 510W, Albuquerque, NM
• Complaint Form
• Email: eosoffice@aps.edu
• Phone: (505) 855-9831
• Report a Concern - Albuquerque Public Schools

New Mexico Crisis and Access Line 1-855-NMCRISIS (662-7474)

If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer- to-Peer phone line.

National Suicide Prevention Lifeline - 988

988 is the new three-digit number to call (multiple languages), text or chat (English only) that connects people to the existing National Suicide Prevention Lifeline.

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Updated as of July 2024

This page was last updated on: July 26, 2022.