Numbers You Need to Know
Student, Family and Employee Service Center, Albuquerque Public Schools
Do you have a question or concern? We are here to assist!
- Student, Family and Employee Service Center Website
- Physical Address: 6400 Uptown Blvd, NE, Suite 100W, Albuquerque, NM
- Email: servicecenter@aps.edu
- Phone: (505) 855-9040 or (505) 855-9050
National Human Trafficking Hotline
- Toll-free: 1-888-373-7888
- Text: “BEFREE” (233733)
- Toll free/Confidential – Assistance, safety, planning, emotional support and connections to local resources to victims in crisis
Children Youth and Families Department (CYFD)
- Reporting Child Abuse, Neglect or Educational Neglect
- Ethical Misconduct Reporting Requirements and Ethical Misconduct/Work History Check
State Of New Mexico Anti-Racism, Anti-Oppression Hotlines
The Hotline was established as a requirement of the Black Education Act, passed in the 2021 New Mexico General Session of the Legislature. It is for students, families and community members to report school-based incidents of racism, injustice or discrimination against anyone. Callers will reach a trained department employee from 8 a.m. to 5 p.m. Monday through Friday, if calling after hours, they can leave a message.
For more information on the hotline and/or to report an incident:
- Call (833) 485-1335
- Email: ARAO.Hotline@state.nm.us
- Fill out the online form
Stop Sexual Assault in Schools
Educating students, families, and schools about the right to an equal education free from sexual harassment
Non-Discrimination, Title VI, VII and Title IX
Non-Discrimination, Title VI, VII and Title IX complaints by students/parents/employees can be filed with:
- Office of Equal Opportunity Services
- Title IX Director
- APS, 6400 Uptown Blvd, NE, Suite 510W, Albuquerque, NM
- Complaint Form
- Email: eosoffice@aps.edu
- Phone: (505) 855-9831
- Administration Report Form - For School Administrators
New Mexico Crisis and Access Line 1-855-NMCRISIS (662-7474)
If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer- to-Peer phone line.
National Suicide Prevention Lifeline - 988
988 is the new three-digit number to call (multiple languages), text or chat (English only) that connects people to the existing National Suicide Prevention Lifeline.