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Coronavirus FAQs for APS Families and Employees

Posted: March 25, 2020

Distance Learning

Frequently asked questions about distance learning regarding instruction, supplemental materials, free internet through Comcast, and lost instructional time.

Is APS providing instruction for students?

Yes. APS created a Continuous Learning Plan for the rest of the 2019-2020 school year in response to the order by the governor and the New Mexico Public Education Department to close schools. This plan, created in unprecedented times amidst a global pandemic, focuses on essential learning and relationships for all students.

The plan was developed with guidance from the New Mexico Public Education Department, which states: "New Mexico is a state that is grounded in diversity, and this strength should allow us to demonstrate equity, inclusivity, and creativity in supporting the needs of all students."

Our supports and resources are intended to maintain the curious and creative minds of our students. We are aware that the school closure may impact academic growth for students, and we are already investigating ways to overcome the effects of lost instructional time. The resiliency of children and the professional dedication of teachers is a powerful combination, and we believe that together we can overcome this challenge. Please know that we are all in this together. As recommendations for weathering this crisis evolve, we will continue to evaluate ways APS can support our students, families, and schools.  

Is APS providing supplemental learning materials for at-home learning? 

As schools roll out their Continuous Learning Plans this week, we continue to expand our supplemental at-home educational resources to allow students and families more options for learning.  

Wifi on Wheels

On Thursday, April 9, Mayor Keller announced "WiFi on Wheels" to provide drive-up mobile WiFi units at a number of APS schools and area public libraries. Users can drive up to within 100 feet of the mobile units and stay in their cars to promote social distancing while accessing a free WiFi connection. The City of  Albuquerque has a map of free public WiFi Access Points online.

Comcast provides free Internet for families during coronavirus pandemic

To help connect more low-income families during this difficult time, Comcast is offering any new Internet Essentials customer two free months of Internet service, effective immediately. After the second month, customers are free to cancel their service, as the program never requires a contract, or remain in the program as paying customers at the heavily discounted Internet Essentials Rate of $9.95 a month. Sign up for Internet Essentials online or call 1 (855) 846-8376. Spanish-only speakers can call 1 (855) 765-6995.

Do schools need to make up lost instructional time?

No. The Secretary of Education announced on Friday, March 13, that the state is waiving the statutory requirement for instructional hours, which means APS won’t need to make up missed days.