Interpretation Services

How to Request Interpretation Services

Submit your request for Interpretation Services online or by email. Be sure to include the meeting link, password/PIN, and phone number.

Online Interpretation Request Form:
- Read the Online Request Form Instructions before submitting your request. After you submit your request, you will receive a confirmation email.
Download the Interpretation Request Form (PDF): download the form, fill it out, and email the completed form to translate@aps.edu.

Email us at translate@aps.edu with any questions.

Request American Signed Language (ASL) Interpretation

To request an ASL Interpreter for persons who are deaf and/or hard of hearing, contact Johanna Lucero at johanna.lucero@aps.edu.

We Provide Interpreters For

Individualized Educational Program (IEP) Meetings
Student Assistance Team (SAT) Meetings
Multidisciplinary Eligibility Determination (MET) Meetings
Participation Involvement Policy (PIP) Meetings
Academic Improvement Plan (AIP) Meetings

Parent-teacher organization (PTO) Meetings
Parent-teacher conferences (PTC) Meetings*
Student hearings
Screenings, evaluations, and testing
Health clinic visits
Health and wellness
Others

General Guidelines

Sign up students that need interpretation in blocks of time. That way one interpreter can service multiple families
Be sure to provide the meeting links, phone numbers and PINs for all video and scheduled phone interpreter meetings. See below for more information about permissions for meetings.
During the months of parent teacher conferences, spread out the meetings throughout the month. We have interpreters available from 7 a.m. to 4:30 p.m. every day.

On-Demand Phone Interpretation

For phone interpretation, we provide a phone number and access codes so that the host of the meeting can make an outgoing call to connect with an interpreter. Google meet allows outgoing calls. There is no need to provide meeting link if this option is preferred. Submit a form via email, fill out the form on-line, or call us at (505) 881-9429, extension 80070.

Video Conferences or Phone Conferences with Appointments

For video conferences and scheduled phone conferences please have teachers or the person conducting the conference:

Sign up students that need interpretation in blocks of time. That way one interpreter can service multiple families
Be sure to provide the meeting links, phone numbers and PINs.

Since meetings will be on-line, keep the following in mind so that our interpreters can join the meetings immediately. Our interpreters are independent contractors and do not have access to Google Suite through Gmail.

Given the hundreds of request we receive sending personal invitations for each meeting for each interpreter is something we would like to avoid, so please read below carefully:

Note 1: Admitting Interpreters into a Meeting

Only the host can admit our interpreters into the meeting. When the interpreter joins the meeting, Google Meet prompts the host to admit the interpreter into the meeting.

The host is the person that creates the meeting in their own google calendar.

If you are not the host and the host will not be present at the meeting then our interpreter will need a direct invitation in order to join the meeting. This may become a problem if someone other than the teacher does the scheduling of conferences.

Note 2: Share Calendar Meetings

Please let us know if the meeting was set up with a shared calendar. Once an interpreter is scheduled, an invitation must be sent to the interpreter. The interpreter cannot join the meeting unless the owner of the calendar is present.

Sometimes it is hard to tell who owns the calendar. Only the owner of the calendar can admit interpreters into the meetings without a direct invitation.

Note 3: Google Classroom Meetings

Meetings set up through Google Classroom only allows people within APS to join the meetings. Our interpreters are not APS employees and cannot be admitted into the meetings. Please make sure the meeting is not created through Google Classroom.

This page was last updated on: August 8, 2011.