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Posted January 16, 2014

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Business as Usual for Lovelace Health Plan Members

Lovelace has mailed new cards to members who can continue to access its hospitals and services as well as its doctors, clinics and pharmacies as the acquisition by Blue Cross and Blue Shield of New Mexico continues.

For more information, call 1-877-232-1988

Blue Cross and Blue Shield of New Mexico is in the process of acquiring the Lovelace Health Plan. In the meantime current contracts between Lovelace and APS remain in effect. It is important to note that Lovelace's hospitals, physicians, clinics and pharmacies are not included in the sale.

Lovelace has has reached a long-term agreement with Blue Cross and Blue Shield that will allow members continued access to Lovelace’s hospitals and services, as well as its physicians, clinics and pharmacies. Lovelace will continue to provide full-service medical coverage as well as continue to process payments for APS/Lovelace members. Medical inquiries should continue to be directed to the APS dedicated customer service number at 1-877-232-1988 (located on the back of the member’s medical plan card).

As APS is a key account of Lovelace, there will be a transition timeline for our self-funded plan. As more information is received, it will be communicated.

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