Includes: bleachers, carpentry, carpet repair, ceiling tile, doors and hardware, fencing, flooring, furniture repair, glazier.
Benjamin Garcia, Manager (25 years with M&O, transferred from Fleet Maintenance Manager in 2012), 66 technicians and support staff
Craft Shops include Furniture Repair; Carpentry; Glass and Window Repair; Locksmith; Masonry/Tile; Flooring (tile, carpet, wood, concrete); Painting; Signage; Graphics; Welding; Fence Repair; Parking Lot Striping; Bleachers; Ceiling Tile; Doors and Hardware; and Roofing Repair. (New roofs are the responsibility of FD+C).
The largest M&O department, Structural technicians are accountable for all that preserves the schools’ physical aesthetics, safety, functionality, and security. This involves a great deal of repair, replacement, and staying on top of small breaks and issues in preventing them from becoming major time and cost intensive repairs. Summer is the Department’s busiest time when numerous projects that are too large to address during the school year are carried out without interruption to classroom time. Summer weather also allows for exterior painting and concrete work.
All Structural Department Shops play a critical function in the academic performance of APS students, as their purpose is to eliminate all that could be a detriment and distraction to students’ attention to learning. Roof leaks, broken glass, or damaged flooring can disrupt the learning process, endanger safety of occupants, and lead to indoor air quality problems that are not quickly or easily resolved. Students’ achievement potential is dependent on indoor and outdoor learning spaces that are clean, safe, and comfortable.
After reactive work orders are addressed, most received at the beginning of every school year, Structural shops focus on PM work which reduces the number of reactive work requests. The Department is working toward the ambitious goal of operating at 50% reactive and 50% proactive work by the 2014-15 fiscal year.
Vacant roofing positions filled
Concurrent with roofing maintenance being transferred from the Facilities Design + Construction Division to M&O in the 2009-10 fiscal year, roofers began retiring. A rigorous PM program implemented by the Structural Manager that was further expanded in 2010-11 due to the acquisition of requested Senate Bill 9 funds, helped a great deal as contractors were engaged, but the Roofing Shop was still shorthanded. Five roofers were hired in 2011-12, following retirements, which significantly boosted the Shop’s ability to stay on top of repairs in a timely fashion. As the following graph indicates, the Shop was able to perform 478 more roof repairs in 2011- 12 over the previous year, a 38.8% increase, due to being more adequately staffed.
Tightened security at school sites
The Structural Department Manager and Key Shop Supervisor have strengthened security with regard to outside contractors working at APS school sites. SchoolDude is now programmed to notify school principals that contractors and M&O technicians have Master Key access to their site, the work they will be performing, and the precise location. It is most helpful when school is not in session as contractors and technicians are not required to sign in at the administrative office.
Electronic notebooks streamline the cutting of keys at school sites
Electronic notebooks (previously used by the Environmental Management Department and recycled to Key Shop) enable Key Shop technicians to access Code Source, the Shop’s key codes database from throughout the District. Technicians no longer have to call the Supervisor for key codes needed to cut keys at sites. In addition, the notebooks allow technicians to easily track keys within their assigned District areas.
Voice of the Customer question:
Is our performance satisfactory?
M&O earned a grade of
“SiteMaster” District wide security program tested within M&O
The Key Shop is testing a pilot key tracking audit program implemented within M&O in 2011-12. Used only in M&O for learning purposes, the SiteMaster system informs the Key Shop Supervisor what keys were issued and where they will be used. The Supervisor is starting with testing the system’s most basic features and will enlarge its scope as use of the pilot program progresses. When the pilot is completed, and if proven effective, it will become a multi-user system whereby each site can monitor their own key control. The Key Shop is dependent on APS Technology Division for successful completion and support of the program as well as funding; installing the system is costly and laborious.
Inspection of fences and gates District wide continued
Launched in the 2010-11 fiscal year, the Fence Shop is continuing to record repairs made on fences throughout APS sites. Many of the District’s fences are actually beyond repair and need to be replaced, especially those compromising safety. The history of repairs will be used to support the need and request for funds to replace rather than continually repair the most hazardous fences.
Tightening security of portable classrooms
The Welding Shop continues to fabricate and install security screens for the doors and windows on the District’s portable classrooms. Unfortunately, the isolated portables are more vulnerable to vandalism and theft. This is an on-going project started in the previous fiscal year that will continue until completed.
Clear safety glass replaces Plexiglas throughout District
Also started in the previous fiscal year, the Glass and Window Repair Shop is replacing yellowing, brittle, and graffiti etched Plexiglas with clear safety glass throughout APS schools.
PM programs (on going)
Voice of the Customer question:
Were non-emergency work orders performed in a timely manner by M&O?
M&O earned a grade of
Status of 2011-12 Fiscal Year Goals