Overview of Maintenance and Operations
M&O’s approximately 265 employees are responsible for the physical, environmental and safety, and esthetic condition of the 28th largest school district in the nation. APS maintains one of the largest collection of public buildings in New Mexico totaling 14.2 million square feet of traditional school buildings, stadiums, portable classrooms, and administrative offices and facilities. In addition to serving the maintenance needs of 141 traditional schools, M&O has also been charged with maintaining four charter schools and more are being negotiated. Every M&O shop has emergency on-call service available 24 hours a day, 365 days of the year to address the urgent needs and emergencies of all schools and facilities.
Work orders are the nucleus of M&O and managed through the MaintenanceDirect/Facility Information Management System (FIMS), a module of SchoolDude. Purchased by New Mexico Public School Facility Authority in 2005 for use by all state public schools, the sophisticated database system has increased M&O’s productivity significantly. SchoolDude/FIMS has greatly assisted M&O in project planning and maintenance work scheduling, as well as in identifying areas of needed attention.
FIMS documents, prioritizes (low, medium, high, or emergency), disseminates, and tracks work orders and communicates the status of each to requesters, M&O personnel, and even to M&O’s hundreds of vendors via the APS Internet. Employee Productivity Reports, produced by the database system, report the number of tasks performed by each technician, the time taken to execute every job, and the total number of hours worked, clearly indicating level of performance. Department managers address productivity issues by providing more guidance and supervision.
M&O meets its mission through the following eight Service Departments: Mechanical, Grounds, Structural, Electrical, Building Services, Fleet Maintenance, Environmental, and Support Services. The following functions complete the M&O Division: Computer Network, Energy Conservation, Technology Support, and secretarial and clerical support staff.
APS’ M&O Division Expenditures Below Average
According to the American School & University’s 37th Annual Maintenance & Operations Cost Study (survey) conducted during the 2007-08 fiscal year, the median school district allocated a smaller percentage of total district expenditures to maintenance and operations – 8.35%, down from 9.19% the previous year. APS’ M&O budget for the 2009-10 fiscal year (including utilities) is 7.6 %, a respectable and considerable 8.9% less than the national average in 2007-08.
While maintenance and operations expenses are greatly affected by a myriad of uncontrollable factors, such as age of buildings, climate, skyrocketing utility rates, labor market, and materials’ costs, APS clearly operates its M&O functions judiciously, skillfully, and economically – well below national and state averages.


