You are here: Home Maintenance & Operations Appendices "Managing for Results" 2016 Results Routine maintenance

Routine maintenance

Routine maintenance cost per square foot, cost per work order, and proportion contractor-operated.

Cost per Square Foot

APS Cost per Square Foot
YearCost per square foot
2011–12 $1.44
201213 $1.45
201314 $1.30
201415 $1.19

Description of Calculation: Cost of district-operated maintenance work plus cost of contractor-operated maintenance work, divided by total square footage of non-vacant buildings.

Importance of Measure: This provides a measure of the total costs of routine maintenance relative to the district size (by building square footage).

Factors that Influence

  • Age of infrastructure
  • Experience of maintenance staff
  • Training of custodial staff to do maintenance work
  • Deferred maintenance backlog 

Districts in Best Quartile (20142015) 

  • Anchorage School District
  • Des Moines Public Schools
  • Guilford County School District
  • Orange County Public Schools (FL)
  • Portland Public Schools
  • Richmond City School District
  • School District of Philadelphia
  • St. Louis City Public School District 

Cost per Work Order

APS Cost per Work Order
YearCost per work order
2011–12 $294
2012–13 $357
2013–14 $242
201415 $250

Description of Calculation: Total costs of all routine maintenance work, divided by total number of routine maintenance work orders.

Importance of Measure: This provides a measure of the costs of each routine maintenance work order.

Factors that Influence  

  • Age of infrastructure
  • Experience of maintenance staff
  • Training of custodial staff to do maintenance work
  • Deferred maintenance backlog 

Districts in Best Quartile (2014–2015) 

  • Albuquerque Public Schools
  • Anchorage School District
  • Austin Independent School District
  • Duval County Public Schools
  • Hillsborough County Public Schools
  • Palm Beach County School District
  • Richmond City School District
  • San Diego Unified School District

Proportion Contractor-Operated, by Work Order

APS Proportion Contractor-Operated
YearProportion Contractor
2011–12 18.6%
2012–13 14.0%
2013–14 12.4%
2014–15 18.4%

Description of Calculation: Number of routine maintenance work orders handled by contractors, divided by total number of routine maintenance work orders.

Importance of Measure: Can be used to identify districts that utilize contractors to perform routine maintenance.

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