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Employee User Accounts

Employee User Account

A week or two after the employee's official start date, employees will be given an Active Directory Account. This user account is used to authenticate and authorize a user and allows him/her to:

  • Log into a computer on the APS domain
  • Use an APS Email account
  • Access district supported systems, such as: AIMS, Blackboard, Cherwell (“APS Service Desk”), Discovery Education, LAWSON, SchoolLoop, SchoolMessenger, Tienet

    Creation of Your APS User Account

    • During the hiring process an HR employee will inform you of your APS Employee number.
    • Your user account cannot be created until your record is added to the HR/Payroll system.
    • This record cannot be added while payroll is being run for existing employees.
    • The exact date your user account will be created depends upon the payroll cycle and the number of new employees being added to the system
    • When your user account has been a created, you will receive a notification call at the contact phone number provided on your application.

    Activation of Your APS User Account

    You must change the password for your account, in order to activate you employee user account. Follow this process once you receive a notification call that your employee user account has been created.


    Change Password

    New Hires and Rehires, you must change your password before you can access you email account.

    • Click on Change Password
    • Type in your Username which is the letter e followed by your employee number (ex. e123456)
    • Type in your password (new hire/rehires a temporary password will be sent to your personal email address)
    • Click Logon
    • Type in a 10 character password that contains at least 1 letter and 1 number
    • Confirm the password by typing it in again
    • Click on Change Password

    Edit Profile

    When necessary, profile questions can be used to rest your password or unlock your account.

    • Click on Edit Profile
    • Type in your Username which is the letter e followed by your employee number (ex. e123456)
    • Type in your current email password
    • Click Logon
    • Choose/type in three questions
    • Type in an answer for each question
    • Click Update

    Other Functions in

    • Reset Password: Use this to reset your forgotten password, if you have previously answered the security questions.
    • Unlock Account: Use this to unlock your account, if you have previously answered the security questions.

      Using Your APS Email Account

      You will be assigned an APS email account when your employee user account is created. Employees are expected to use their email account for APS related business. Additionally, your pay stubs will be sent to your email account. You may begin using your email account after you have activated your employee user account.

      To Login to APS Email

      • Type in your Username which is the letter e followed by your employee number (ex. e123456)
      • Type your password*, and click the Sign in button.

      *You cannot use the temporary password. Before you can access email you must go to

      Editing Your Contact Information

      You can edit the phone number and/or the physical address tied to you APS email account.

      1. Go to
      2. Login using your APS credentials.
      3. At the upper right, click Options
      4. From the list that appears, select See All Options
      5. On the left, click on Account
      6. Under the My Account section, click on Edit
      7. From here you can edit your address and phone numbers.
      8. Click on Save (your edits will not be saved if you forget to click on Save!)
      9. Sign out

        Having Problems: Contact the Service Desk

        You can contact the Service Desk with questions by calling (505) 830-8080. When contacting the Help Desk, have the following information ready:

        • Your name
        • Your employee ID number
        • Your department location number
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